Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order quickly and safely. Please read our shipping policy below for complete details.

Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • You will receive a confirmation message or email once your order has been shipped.

Delivery Time

  • Standard delivery time is 3 to 5 business days depending on your location.
  • Delivery times may vary during holidays, sales periods, or due to unforeseen courier delays.

Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order size.
  • Free shipping may be offered on selected products or promotional campaigns.

Tracking Information

  • Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (if applicable).
  • Customers can use the tracking number to monitor delivery status.

Delivery Areas

  • We currently deliver nationwide.
  • Some remote areas may require additional delivery time.

Failed Delivery Attempts

  • If the courier is unable to deliver due to incorrect address or unavailable recipient, additional delivery charges may apply for re-shipment.

Damaged or Missing Items

  • If your package arrives damaged or incomplete, please contact us within 24 hours of delivery with photos and order details.
  • We will investigate and provide a suitable solution as soon as possible.

Contact Us

If you have any questions regarding shipping or delivery, please contact our support team for assistance.